The most advanced
live chat in automotive

ChatSmart makes it easy for your customers to connect with your dealership, boosting online lead conversion and customer experience.

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Revolutionize your
customer experience

ChatSmart makes it easy for your customers to communicate with your dealership from any device through multiple channels.

Inventory

Push inventory to customers in chats and texts with detailed VDP and related tools

Live video calls

Turn a chat or sms into a live video call with your customer

Offers

Send incentives into chat catch customer interest

Service scheduling

Schedule your customers’ next visit online using Xtime

Personal Engagements

Dynamic greeter

Greet consumers based on behavior and intent to level-up lead conversion over 14%

Welcome back greeting

We give returning visitors a warm welcome back

Auto engage

Our advanced technology recognizes the best time to start a chat - when lead response time is highest

Advanced Chat protocols and workflows

Our software and chat workflows are designed for automotive and leverage our deep domain expertise to optimize the customer experience.

Instantly connect
with your customers

ResQ combines fully-managed chat and dealer-managed chat to deliver remarkable experiences to your customers

Mobile
Desktop
Mobile
Desktop

Jump into chats

Watch chats with customers and jump in when you want

Mobile
Desktop

Team Whisper

Whisper with our operators and with your teammates

Mobile
Desktop

Manage your team

Invite, deactivate, assign members to departments all in one app

Mobile
Desktop
Mobile
Desktop

View all leads

Easily view your individual leads across all Gubagoo services

Mobile
Desktop

Chat history

Search and view your entire history of chats and transcripts

Mobile
Desktop

Real-time analytics

Interactive graphs provide a clear view of dealership performance

Designed for efficient chat management

Chat response needs to be handled as efficiently as possible. Which is why we custom built features for inventory, quick replies, mentions, trade-in, live video, and more to make it happen.

Easily move chat
from web to SMS

Let your customers communicate with your dealership by SMS, or easily move a chat from their desktop to SMS if they need to run. With Text+, your customers are in control of how they communicate with you.

Facebook Marketplace
and Messenger integration

Expand your market reach by advertising and selling your pre-owned inventory on the world’s largest social media network.

Beast AI

Our patented AI behavioral engagement system is at the core of our solution, making each human interaction more intelligent and targeted.

Featured Integrations

Purchase tools and credit check

Pre-qualify your customers, value their trade-in, and calculate their monthly payment

Parts Directory

Customers can request part details via live chat or SMS

Trade-in

Estimate trade-in value based on local market data

Google Analytics

See all of your Gubagoo event data in Google Analytics

LotLinx

Get Gubagoo chat on any LotLinx mobile landing page

Appointment scheduling

Schedule your customers’ next service visit right in your scheduling app

Comprehensive
reporting

Get real-time insight into how your dealership is performing across all channels.

Take a test drive

You made it this far, why not take us for a spin?

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