Now eligible for Sales IMR Matching Funds

Take your customer experience to the next level with the most advanced live chat in automotive. ChatSmart makes it easy for your customers to connect with your dealership, boosting online lead conversion, and customer experience.

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General Motors dealers love how easy Gubagoo makes it to connect with your dealership, boosting online lead conversion and customer experience.
  • "We’ve been thrilled with our experience with Gubagoo.
    They provide our customers with the best experience of any chat
    provider out there, and work closely with us to create a deeply
    personal experience.

    Chris Atkins
    General Sales Manager
    Ed Morse Sawgrass Chevrolet Cadillac Buick GMC

Humanize your
customer experience

Conversations sell cars, and build rapport with your future customers. ChatSmart makes it easy for your customers to communicate with your dealership from any device through multiple channels.


Push inventory to customers in chats and texts with detailed VDP and related tools

Live video calls

Turn a chat or sms into a live video call with your customer


Send incentives into chat catch customer interest

Service scheduling

Schedule your customers’ next visit online using Xtime

Personal Engagements

Dynamic greeter

Greet consumers based on behavior and intent to level-up lead conversion over 14%

Welcome back greeting

We give returning visitors a warm welcome back

Auto engage

Our advanced technology recognizes the best time to start a chat - when lead response time is highest

Instantly connect
with your customers

ResQ combines fully-managed chat and dealer-managed chat to deliver remarkable experiences to your customers


Jump into chats

Watch chats with customers and jump in when you want


Team Whisper

Whisper with our operators and with your teammates


Manage your team

Invite, deactivate, assign members to departments all in one app


View all leads

Easily view your individual leads across all Gubagoo services


Chat history

Search and view your entire history of chats and transcripts


Real-time analytics

Interactive graphs provide a clear view of dealership performance

Designed for efficient chat management

Chat response needs to be handled as efficiently as possible. Which is why we custom built features for inventory, quick replies, mentions, trade-in, live video, and more to make it happen.

Complete the package with SmartSuite
Text+ gives you full control over your team’s inbound and outbound text conversations, so you have the freedom to communicate anytime, and anywhere.
Deliver hyper-relevant offers to your web visitors based on unique behavior and take your lead conversion to the next level.
Marketplace Integrations

Facebook Marketplace
and Messenger integration

Expand your market reach by advertising and selling your pre-owned inventory on the world’s largest social media network.

Apple Business Chat

Our patented AI response management system is at the core of our solution, making each human interaction more intelligent.

Beast AI

Our patented AI behavioral engagement system is at the core of our solution, making each human interaction more intelligent and targeted.

Featured Integrations

Purchase tools and credit check

Pre-qualify your customers, value their trade-in, and calculate their monthly payment

Parts Directory

Customers can request part details via live chat or SMS


Estimate trade-in value based on local market data

Google Analytics

See all of your Gubagoo event data in Google Analytics


Get Gubagoo chat on any LotLinx mobile landing page

Appointment scheduling

Schedule your customers’ next service visit right in your scheduling app


Get real-time insight into how your dealership is performing across all channels.

Take a test drive

Learn how we can increase your customers’ engagement wherever they are.

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