In Response to COVID-19, Two Months of Digital Tools will be Provided to General Motors Dealers Nationwide.
Boca Raton, FL (April 3, 2020) —Gubagoo, the leading provider of digital retailing and messaging solutions for automotive dealerships, announced today that their full suite of products will be provided at no cost to General Motors dealers nationwide for the next two months.
The two companies had previously announced that Gubagoo’s multi-platform chat tools, and Facebook Marketplace technology, would be included in the General Motors Dealer Digital Solution Program.
State-enforced retail closures have driven the industry to quickly look to digital communication and commerce to continue important sales activity. Through this urgent offering for the General Motors dealer body, the two companies will cover the cost of software that dealers need as they transition to a completely digital retail environment.
“We are seeing an explosion in digital retailing and on-site messaging as dealers and customers adapt to the current environment,” said Brad Title, CEO of Gubagoo. “We are working closely with partners like General Motors to address this need and support our industry in every way possible.”
Gubagoo’s flagship service ChatSmart, which provides managed chat across a wide array of platforms, is eligible for General Motors’ IMR funds for dealerships. The percentage of website visitors initiating chat has skyrocketed in the past two weeks by more than 50%.
The technology allows dealership team members to join chats live, from anywhere. ChatSmart is the most feature-rich live chat solution in the automotive industry.
Also offered by Gubagoo outside of the official program is Virtual Retailing, which takes a chat-assisted approach to online sales. The conversational, connected approach is award-winning, and unique in the industry. Because of the pressing need for dealers to conduct business digitally, Gubagoo has
offered this tool to General Motors dealers free for two months as part of the COVID-19 assistance program.
Gubagoo’s solutions are already heavily used by the General Motors dealer community, with 460 GM dealers nationwide working with the company.
“We’ve been thrilled with our experience with Gubagoo,” said Chris Atkins, General Sales Manager at Ed Morse Sawgrass Chevrolet Cadillac Buick GMC. “They provide our customers with the best experience of any chat provider out there, and work closely with us to create a deeply personal experience.”
Gubagoo has made a firm commitment to help as many dealers as possible, and to provide unprecedented levels of support for the industry. To take advantage of these offerings, dealer representatives are encouraged to contact the Gubagoo team by phone at 1-833-482-2466, or by email at firstname.lastname@example.org.
Gubagoo is the leading provider of conversational commerce solutions for automotive dealerships and OEMs. Used by more than 6,500 dealerships and over 90% of the top 150 dealer groups in America, Gubagoo’s fully managed messaging and retailing platforms instantly connect consumers to dealerships through live chat, text, video, Facebook Messenger, and other digital messaging channels, converting high quality leads and appointments for dealerships. For more information, visit gubagoo.com.
About the GM Dealer Digital Solution Program
GM’s Dealer Digital Solution offers dealers access to a collection of digital products and services aimed at driving sales and service. From digital advertising and trade appraisal products to call tracking, image services and websites, dealers can benefitfrom the solution’s flexibility, options, support and nationally negotiated rates. For more information, visit gmdealerdigital.com.
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