Gubagoo’s retail specialists offer car shoppers a guided shopping experience through chat, text and live video, increasing buyer conversion rates
San Francisco, CA (January 25, 2019) — Gubagoo, the leading provider of conversational commerce solutions for automotive Dealerships and OEMs, today announced that Gubagoo Virtual Retailing, the industry’s first digital retailing solution for automotive dealerships built on messaging and live video interaction, will be demonstrated live at the National Automobile and Dealers Association (NADA) Convention and Expo this week in San Francisco.
Gubagoo Virtual Retailing empowers dealership customers to quickly and easily build their entire deal on the dealer’s website or on Facebook. This includes calculating payments, valuing their trade, applying rebates, accessories, F&I products, and submitting a credit application for online loan approval in real-time through RouteOne or Dealertrack.
Gubagoo employs a team of retail specialists who are trained in menu selling, finance and insurance product knowledge. As dealership customers initiate the online buying experience, Gubagoo’s retail specialists will guide the shopper and answer any questions through chat, text, and live video. Dealership personnel can jump into a live deal at any time, desk a deal for customers on the fly, and re-engage with customers at any point to offer a more competitive offer.
“The market’s response to Gubagoo Virtual Retailing has been phenomenal,” said Brad Title, CEO of Gubagoo. “The guided shopping experience we deliver through messaging and live video will be instrumental in helping reduce the high rates of buyer defection commonly seen with other digital retailing solutions. We know that dealers will find Gubagoo Virtual Retailing to be a game-changer for their business.”
Gubagoo Virtual Retailing is fully integrated into the company’s omni-channel platform of advanced live chat, text, and video solutions which includes ChatSmart advanced live chat, Text+ for inbound/outbound texting and Publisher for behavior-based offers and incentives. Gubagoo Virtual Retailing will be sold as an add-on to ChatSmart.
To see a live demonstration of Gubagoo Virtual Retailing at the NADA Convention and Expo, visit booth #7715W, January 25-27, 2019 at the Moscone Center in San Francisco or register online at https://get.gubagoo.com/nada
Gubagoo is the leading provider of conversational commerce solutions for Automotive Dealerships and OEMs. Dealerships use our powerful messaging and digital retailing solutions to activate the online car buying and servicing experience from their website or Facebook. Our fully managed omni-channel live messaging service instantly connects consumers to Dealerships anytime and anywhere through live chat, text, video, and Messenger, converting high quality leads and appointments for Dealerships 24/7/365.
At the core of our solution is Gubagoo’s patented behavioral and scoring algorithm which makes each human interaction more intelligent and highly personalized, and contributes to superior lead conversion.
Gubagoo has been recognized by Deloitte as one of the fastest growing technology companies in North America. More than 4,500 Dealerships, including some of the world’s largest dealer groups and OEMs, rely on Gubagoo to sell more cars and create more satisfied customers. For more information, visit www.Gubagoo.com, e-mail firstname.lastname@example.org or call 855.359.2573.
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Senior Director of Marketing