25 January 2019
Gubagoo Wins “Top Rated” DrivingSales Dealer Satisfaction Award for Fourth Consecutive Year

Ranked #1 in Dealer Satisfaction, Gubagoo wins award in Chat Tools and Services Category


San Francisco, CA – January 25, 2019 Gubagoo, a leading provider of conversational commerce solutions for automotive dealerships and OEMs, today announced that it has received a “Top Rated” Chat Award in the ninth annual DrivingSales Dealer Satisfaction Awards, presented during the 2019 National Automobile Dealers Association (NADA) Convention & Expo. Gubagoo received a top dealer satisfaction ranking in the Chat Tools and Services category, as determined by the thousands of auto dealers who are part of the DrivingSales.com community.

Gubagoo, one of the fastest growing technology companies in North America, first launched its Gubagoo ChatSmart best-in-class managed chat technology in 2012. The solution now boasts more than 80 out-of-the-box integrations to leading technology applications including Facebook Marketplace and Messenger, Google Reviews, as well as an expansive portfolio of digital retailing tools and applications. More than 4,500 dealerships, auto groups and OEMs from around the world are using Gubagoo’s chat, texting, behavioral marketing, and digital retailing tools to generate higher quality leads, sell more cars and create more satisfied customers. The company’s newest product, Gubagoo Virtual Retailing, is being launched at NADA and is the industry’s first digital retailing solution to deliver a guided shopping experience through messaging and live video interaction.

“Winning this award for the fourth year is a phenomenal achievement and we want to thank our dealers for rating us on DrivingSales,” said Brad Title, CEO of Gubagoo. “Our mission is to deliver powerful conversational commerce solutions that dealers can use to generate more sales. Winning this award affirms that we are on the right track and continue to be the leader in conversational commerce for automotive.”

“We congratulate Gubagoo on receiving a ‘Top Rated’ Chat Award, an accolade we consider to be one of our industry’s most important because it comes directly from dealers,” said DrivingSales CEO and Founder Jared Hamilton. “In our ninth year of presenting these awards, we feel especially proud that DrivingSales Vendor Ratings continues to help dealers make smart and informed decisions through thousands of peer reviews that lead them to outstanding service providers such as Gubagoo. We’re thrilled Gubagoo has been recognized as one of the best by the people to whom their services count the most: the dealer community.”

The DrivingSales Dealer Satisfaction Awards measure dealer satisfaction with vendor products and services, and are based on cumulative ratings tallied and verified over the calendar year (January-December) at DrivingSales.com Vendor Ratings. DrivingSales Vendor Ratings is the industry’s only neutral, comprehensive vendor rating forum featuring real-time peer reviews and honest competitor comparisons, and provides dealerships with important information from actual customers who have hands-on experience using vendor products / solutions in their stores. Each rating is verified as coming from an actual dealership employee.

Full award results are available online at http://events.drivingsales.com/dealer-satisfaction-awards/. Award winners are showcased in the 2019 Spring issue of the DrivingSales Dealership Vendor Buyers Guide which, in addition to being distributed at the 2019 NADA Convention and Expo, is delivered to every new car dealership nationwide, as well as to the top 100 used car dealerships. For more information on the DrivingSales Dealership Vendor Buyers Guide, please visit: https://www.drivingsales.com/buyersguide/

Gubagoo will be demonstrating its full suite of conversational commerce solutions, including the new Gubagoo Virtual Retailing, at NADA 2019, Booth #7715W, West Hall Level 2, on January 25-27 at the Moscone Convention Center in San Francisco.


About Gubagoo

Gubagoo is the leading provider of conversational commerce solutions for Automotive Dealerships and OEMs. Dealerships use our powerful messaging and digital retailing solutions to activate the online car buying and servicing experience from their website or Facebook. Our fully managed omni-channel live messaging service instantly connects consumers to Dealerships anytime and anywhere through live chat, text, video, and Messenger, converting high quality leads and appointments for Dealerships 24/7/365.

At the core of our solution is Gubagoo’s patented behavioral and scoring algorithm which makes each human interaction more intelligent and highly personalized, and contributes to superior lead conversion.

Gubagoo has been recognized by Deloitte as one of the fastest growing technology companies in North America. More than 4,500 Dealerships, including some of the world’s largest dealer groups and OEMs, rely on Gubagoo to sell more cars and create more satisfied customers. For more information, visit www.Gubagoo.com, e-mail hello@gubagoo.com or call 855.359.2573.


About DrivingSales

DrivingSales is a professional network serving the auto industry with dealer-driven news and information, online training, and performance data, all to enable dealers to make critical business decisions at their dealerships. DrivingSales’ mission is to connect progressive dealership professionals to the people and information they need to maximize their success. Founded by a third-generation car dealer, and opened up to the industry in 2008, today DrivingSales has registered users in over 50% of new car dealerships in the US and is active in several other countries around the globe. To learn more about the DrivingSales community, training or performance analytics visit DrivingSales.com, DrivingSales.com/HCM and DrivingSalesData.com


Gubagoo Media Relations:

Catherine Alton
Director of Marketing
Gubagoo Inc.


DrivingSales Media Relations:

Brinley Nielsen, DrivingSales, brinley.nielsen@drivingsales.com