Engage Customers In-store and Online

Virtual Retailing

Build and scale your own digital retailing experience.

ChatSmart

The most sophisticated messaging platform on the market.

TRUSTED BY THOUSANDS OF DEALERSHIPS

Go from ChatTo Funded

Gubagoo helps you drive profitability by meeting the blended buyer where they are. You can go from a chat to a fully funded deal in an instant.

Live Guided Assistance

Make it easy and enjoyable for customers to communicate with your dealership while they browse your inventory online.

Screenshot of virtual retailing payments screen

Single Calc Engine

With our integration into the Reynolds ERA DMS system, your payments always match. No re-keying or re-desking required.

Example of the Virtual Retailing InStore login screen

In-Store Experience

Deliver the same seamless, customized, guided shopping experience in-store as you do online.

VR example screen for adding vehicle services contract

Smart F&I Menus

Smart F&I Menus and Bundles generate up to 2.75x higher revenue margins per deal.

Personalized Showroom

Offer a flexible step-by-step click path.

Screenshot of virtual retailing lending screen

Realtime Lenders

Receive instant lending decisions the industry’s first real-time lender marketplace.

Connect your tools

Chat

All deals start with a conversation. Launch a conversation in a warm and inviting way, just like your Sales manager would.

Digital Retailing

Empower your customers to start or complete a transaction virtually or in-store. Provide accurate trade valuations, real-time lending decisions, and penny-perfect payments, to name a few.

Desking

Effectively and profitably desk deals online and in-store to send to your buyers with virtual desking.

DMS

Save valuable time with shared customer records and a single payment calculation engine. This means no re-keying or backing into deals promised online.

CRM

Add value to each conversation with key details from consumer chats in your CRM platform.

F&I

Generate up to 2.75x more revenue per deal with Smart F&I Menus and Bundles that deliver only relevant F&I products to each customer.

Gubagoo’s new release of Virtual Retailing was the only solution that could meet our demanding standards for the end-to-end eCommerce experience we envisioned for Clicklane. Their execution and support have been flawless, and their product is positively a game-changer.

David Hult

CEO

DrivingSales®

Dealer Satisfaction Award 2022

AWA

Best Connected Retailing Experience 2023

DrivingSales®

Top Rated Chat 2022

DrivingSales®

Highest Rated Digital Retail 2022

AWA

Conversational Commerce 2023

Woman interacting with GLive on her mobile phone

GLive Mobile App

Stay connected on the go

With the Gubagoo mobile app, you and your team can chat with customers, monitor VR deals, send offers, and gain valuable performance insights with the new Dashboard.