Introducing Guba^IQ

Powerful machine learning and AI, Guba^IQ powers the next generation of conversational commerce from Gubagoo. Bringing the conversations of the showroom floor to your website, we’re able to build trust, improve digital sales velocity, and generate more deals for your dealership.

An image of a customer interacting with FusionAI on a mobile device.

So, what’s new with this enhancement?

Deeper understanding of customer needs and expectations.
Ability to answer more detailed vehicle questions.
Able to supply compelling car comparisons.
More than 120+ languages available to accommodate all shoppers.

How does this benefit our dealers? A highly developed AI system can…

Improve both lead quality and volume.
Provide deeper sales penetration and customer retention.
Maintain showroom-like sales momentum.
Drive a more seamless and enjoyable buying experience.

An image of a chat on a mobile device where a sales manager is entering the chat.

Merging AI with your dealership expertise.

ResQ any conversation at any time to deliver exceptional experiences for your customers.
Our fully-managed chat combines our next gen AI platform with the knowledge and experience of your showroom floor.
Dealers who regularly use ResQ see an average increase of 77% in conversions to sales.

Meet the most advanced live chat in automotive.

Show off inventory with chat VDP

Over 72% of chats are related to inventory. We send vehicles in the chat so customers can easily view specs, pictures, and videos.

Replace forms with LivePlays

Launch an automated, customized chat experience that starts with any customer click on a targeted campaign, resulting in higher conversion rates.

Example of a the Chatsmart liveplay feature

Dynamic Greeters

Greet customers based on behavior and intent. Our advanced greeter technology is designed to maximize chat engagement by delivering a personalized chat experience.

Quick Replies

Guide customers to reach a desired outcome faster with short, targeted messages.

Publisher

Deliver hyper-relevant offers to your web visitors based on unique behavior, and take your lead conversion efforts to the next level.

Example of the chat console with the text checkbox selected.

Push chats to SMS

Put your customers in control of how they communicate with you. Easily move a chat from desktop or mobile site visits to SMS.

Available Integrations

Connect to your customers across a variety of the most popular channels in the industry.

Ninety percent of customers are online and the chat tool has really afforded us the ability to engage, interact, and answer the customer's questions and really carry their journey eventually to the store and to test drive the car.

Abe Samari

Director of Retail Strategy, Swickard Automotive Group